User Experience Analysis of Employee Attendance List on Talent Application with Heuristic Evaluation Method

Dini Anjani; Metty Mustikasari

doi:10.47709/cnahpc.v7i4.7036

Authors

Dini Anjani Gunadarma University
Metty Mustikasari Gunadarma University

DOI:

https://doi.org/10.47709/cnahpc.v7i4.7036

Keywords:

User Experience, Heuristic Evaluation, Talent Magazine, Employee Attendance List

Abstract

The development of digital technology has influenced human resource management systems, particularly in the management of employee attendance records. One of the most widely used applications in Indonesia is Mekari Talenta, a cloud-based HRIS platform with features ranging from online attendance, leave, overtime, to payroll integration. Despite its high rating on the Google Play Store, there are still a number of complaints regarding user experience, such as confusing navigation, an unintuitive interface, and difficulty in accessing certain features. This study aims to analyze the user experience on the Talenta application using the Heuristic Evaluation method based on Nielsen's 10 principles. Data collection was conducted through questionnaires and processed using SPSS for validity, reliability, and descriptive percentage analysis. The results of the study show that most of the Heuristic Evaluation principles scored in the "Good" category, especially in terms of visibility of system status, consistency and standards, and aesthetic and minimalist design. However, there are still weaknesses in terms of help and documentation as well as error prevention that need improvement. These findings recommend that developers improve the interface display, clarify the help documentation, and optimize the error prevention feature so that the application can provide a more optimal user experience. Further research is recommended using other evaluation methods, such as the User Experience Questionnaire (UEQ) or in-depth interviews, to obtain a more comprehensive picture.

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