PAAYS, Putri Syallom. The Effect of Service Recovery aAccessibility on Customer Satisfaction and Loyalty. Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (Jebma), [S. l.], v. 4, n. 1, p. 539–554, 2024. DOI: 10.47709/jebma.v4i1.3808. Disponível em: https://itscience-indexing.com/jurnal/index.php/jebma/article/view/3808. Acesso em: 15 jul. 2026.